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CAR RENTAL TERMS & CONDITIONS INFORMATION BROCHURE.
PLEASE READ ALL OUR CAR RENTAL TERMS & CONDITIONS.
OUR POSTAL ADDRESS.
Gatwick Hiredrive. 12 Javelin Court. Pound Hill,
Crawley. West Sussex, RH10 3RW. United Kingdom.
Telephone: + 44(0)1293 887744
Email: gatwickhiredrive@yahoo.com
Webpage: www.gatwickhiredrive.com
Rates are inclusive of:
Full Comprehensive Insurance,subject to a £175,00 GB Pounds deductible excess liability,
all applicable taxes, Unlimited Mileage, 24 hour R.A.C.Breakdown Cover.(Royal Automobile Club).
Our car hire rates are all inclusive "Drive Away" prices.
DAILY AND WEEKLY RENTAL RATES. PRICES CHARGED PER DAY.(MINIMUM THREE DAYS RENTAL)
View our rental rates web pages, all rates are in UK £ pounds sterling.
Daily rate minimum charge 3 days. Weekly rate minimum charge 7 days. One day rental period = 24 hours.
Promotional special discount offers are not available over Christmas and New Year or Bank Holiday periods.
Christmas and New Year holiday rentals - 2 weeks minimum hire charge.
We reserve the right to change our hire rates without prior notice.
Winter Weekly Super Saver Cars at Discount Offers. VIEW OUR DISCOUNT OFFERS
WE OFFER THE FOLLOWING MODERN LATE MODEL RENTAL CARS FROM OUR VEHICLE FLEET,
All are hatchback cars and have as standard, CD Tuner, Central locking, Power Steering.
Group Eco. Vauxhall Corsa Life 1.0i 3 door
Group A. Chevrolet Kalso 1.2Si 3 door
Group B. Vauxhall Astra 1.6i Club Air-con 5 door
Group C. Peugeot 206 1.4LXi Automatic Air-con 5 door
Group D. Ford Focus 1.6LXi Automatic Air-con 5 door
Group E. Renault Laguna 2.0i Automatic Air-con 5 door
EXTRA COST FOR FUEL.
" Pick up quarter full, return quarter full " all cars are supplied with a quarter tank of fuel,
our policy is to ask you to return the same fuel level marked on the hire agreement on delivery,
unless other arrangements are agreed. Missing fuel will be charged on your return.
No reimbursement is paid for any additional petrol left in the fuel tank on return.
ALL CARS USE UNLEADED PETROL ONLY.
There are petrol stations based 50 metres from Gatwick North and South Terminals.
PAYMENT.  
All rates are GB Pounds Sterling,we accept payment by the following bank debit or credit cards:
Bank debit cards, Visa, MasterCard, Delta, Electron,charged via WorldPay (UK) secure GPRS Steamline system.
All insurance excess deposits must be secured by a bank card or credit card only
By booking online you agree that you have read and accepted our Terms & Conditions,
you also consent to Gatwick Hiredrive applying charges to your credit or debit card account.
EXTENDED RENTAL.
Rental is calculated on a daily rental period of 24 hours, extra days are charged at Pro rata.
Rental beyond the originally agreed date and time must be by arrangement.
Extra hire is charged at £5.00 GB Pounds per hour,extensions over 3 hours,an extra day hire is charged.
RENTALS ARE FROM GATWICK AIRPORT AND MUST BE RETURNED TO GATWICK AIRPORT AREA.
Our car delivery and collection service is only available from Gatwick Airport and the local area.
Cars must be returned to Gatwick area only, we do not collect cars from any other area or airport,
cars left at any other area are passed to a Collection Company.(Minimum Car Collection Charge £250.00 GBP)
FREE DELIVERY AND COLLECTION DURING OFFICE HOURS.
OUR OFFICE HOURS ARE,am 07.00 hours until pm 19.00 hours. Open 7 days a week.
We charge an out of office hours surcharge of £35.00 GBP for delivery or collection until 10.00pm.
After 10.00pm (22.00 hours) we are closed until 07.00am the next day.
" WE DELIVER "
We meet you from your flight at Gatwick Airport, North or South Terminal,
we monitor your flight via London Gatwick web pages, to meet you at your incoming terminal,
greeting you at the arrivals hall information desk, where we quickly complete the hire formalities,
and take you to your car waiting in the adjacent parking area.
Car rental with no shuttle bus transfer, just get into your hire car and drive.
" WE COLLECT "
On your return to the Gatwick Airport, North or South Terminal,
go to the petrol station where you can top up petrol,telephone 01293 887744 to advise us of your return,
we will meet at your departure terminal drop off point,with access to flight, rail, coach, taxi check-in.
We also collect from Crawley and Horley local town areas.
FLIGHT DELAYS.
Don't worry, we monitor all incoming flight arrivals via the internet,
(scheduled or confirmed) and will be aware of any delay.
We will have information on the progress of your flight into Gatwick Airport,
and will meet you as planned at your incoming terminal.
GATWICK CAR PARK FEES.
Gatwick Airport car parking fees are payable by the hirer, fees are now £5.60 GB Pounds per hour,
to minimize your parking costs,and to enable you to depart the car park within 30 minutes,
we will deliver the car to your terminal 30 minutes after your flight has landed.
Subject to Gatwick baggage reclaim delays,it takes about 45 minutes to clear Gatwick Customs & baggage hall,
before entering the main arrival hall. Gatwick parking cost for 15 Minutes - 30 Minutes = £2.80 GBP.
Cars returned and left at Gatwick Airport are by arrangement only.
Please note,when returning cars out of office hours,additional Gatwick Airport car parking charges will apply.
See North and South Terminal short stay car park prices: gatwickairport.com/parking/short-stay
Customers are advised that they remain liable for any vehicle damage until the car is checked on collection.
COMPREHENSIVE INSURANCE COVER.
All vehicles have full comprehensive insurance cov ered by LIVERPOOL VICTORIA MOTOR POLICIES.
The comprehensive insurance includes public liability,
and unlimited indemnity in respect of death of/or bodily injury to passengers.
The Comprehensive Vehicle Cover also includes:-
1.Loss or Damage to our vehicle or another vehicle you may hit.
2.Theft and Fire of the vehicle or other property damaged by fire caused by our vehicle.
3.Unlimited Third Party Injury and Passenger Liability cover,
including other persons you may injury using our vehicle.
4.Third Party property damage up to £5m sterling, any other vehicle or property you may damage.
5.Legal Liability of Passengers.
6.Pleasure and Business Use by Hirer.
The above is all part of our comprehensive insurance coverage.
Please note, that in the event of an accident, no UK insurance company covers injury to drivers.
If an injury is caused to the driver by another vehicle hitting you,
then our vehicle driver could make a claim from the other persons insurance company.
Please note.
All vehicles are insured for the appropriate maximum number of seat belted passengers,
please ensure the choosen vehicle seating is suitable for your party size.
In case of theft,insurance cover is not provided for luggage or personal contents left in the vehicle.
No travel outside of mainland UK is permitted.
OUR RENTAL CARS ARE INSURED FOR USE IN UK MAINLAND ONLY AND MUST NOT TAKEN OUTSIDE OF UNITED KINGDOM.
All cars have insurance cover for use within England, Scotland and Wales only.
Our cars have NO insurance cover for hire use in Continental Europe or Ireland.
STANDARD INSURANCE COVER FOR DRIVERS FROM AGE 25 AND TO 75 YEARS ONLY. (inclusive of whole 75th year)
There are no Collision Damage Waiver or Hidden Extra Charges.
The Comprehensive Liability Insurance and car theft protection is subject to a maximum loss or damage,
non waiver Insurance Excess Liability (deductible deposit) of £175.00 GB Pounds for all cars.
All liability deposits are fully refundable at rental end,provided the vehicle is returned undamaged.
Please note:
We are not party to credit card liability waiver agreements or any 3rd party insurance excess cover.
If you have an insurance policy to cover your excess,you will still need to leave a deposit as above.
In the event the excess is charged, you will be expected to pay the rental insurance excess,
and reclaim this sum yourself via your own insurance cover. Please refer to your insurer in this regard.
Light damage to our vehicle.
The estimated amount of any vehicle damage costs are fairly accessed on your return to Gatwick Airport,
this amount will be deducted from your excess liability deposit,and the residual balance due to you,
will be immediately refunded to your bank/credit card account.
INSURANCE IDENTIFICATION.
At the time of hire, additional identification will be required other than a drivers licence.
For overseas residents,this must be a valid passport and bank or credit card.
Driving licenses, Passports and Credit Cards must be viewed and validated before hire commences.
We are not permitted by our insurance company to accept out of date, photocopies or faxed items,
please make sure you have your valid driving licence and passport, it must be the real thing.
Only persons insurance approved at the start of the rental period are permitted to drive the vehicle.
DRIVING LICENCES ACCEPTED.
The following driving licences are all acceptable to drive in the United Kingdom.
Canadian / U.S.A. / South African / Australian / N.Zealand / European licenses.
All EEC Licences with the EU symbol are acceptable without an International licence.
Driving Experience.
All drivers must be age 25 to 75 years inclusive and held a full driving licence for a minimum of 2 years.
We cannot supply to drivers with provisional licences or held a full licence for less than 2 years.
Foreign Driving Licence Insurance Rules.
Foreign driving licences are subject to our insurance company approval.
International Driver’s License is required if the national driver’s license is not in Roman alphabet
(i.e. Arabic, Greek, Russian or Chinese).
Licenses issued in a language other than English,must be accompanied by a International Drivers Permit.
We must be able to read and understand the licence presented and establish it is valid.
We will not accept under any circumstances,an International Drivers Permit on it's own,
without original domestic valid driving licence issued from the International Drivers Permit country.
International licence permits are intended for the purpose of translation,
the onus is on the Renter to provide a translation to confirm all our Insurance Risk questions.
UK new type licence holders please note:
UK drivers who hold the new type UK two part photographic drivers licence,
must also present the paper counterpart at the start of the rental.
Endorsements are only shown on the paper counterpart,so customers MUST produce both documents.
Only both parts will be an acceptable by our insurance company as a complete valid licence.
Failure to present both parts is not acceptable and will be refused consideration as a driver.
ADDITIONAL DRIVER INSURANCE COVER CHARGE.
Cost £2.00 GB Pounds per day, minimum charge £6.00 GB Pounds, maximum charge £20.00 GB Pounds.
THE FOLLOWING OCCUPATIONS ARE NOT ACCEPTABLE FOR DRIVER INSURANCE COVER.
Persons involved in or connected with:- entertainment professions, musical groups and their embers,
theatre, film, television, professional sport, horse or greyhound racing, gambling, market traders,
general dealers, scrap merchants, hawkers.
Driving Licence Endorsement Restrictions.
Whilst we are able to hire to customers with some endorsements on their license,
there are certain endorsements,for insurance company reasons,restrict our ability to supply a car.
We can supply to customers with up to 6 points for speeding and also some road traffic offences.
We cannot supply to anyone with a DR, IN or BA code issued within the last five years,
also if you have a DD or CD code or any other offence code you are unsure about,
please contact us for clarification, endorsed licences will be considered individually.
Only the customer,or other persons approved by GATWICK HIREDRIVE,
at the commencement of rental are permitted to drive the vehicle.
RENTAL HIRE.
On commencement of hire we require full payment of all hire charges,
plus the deductible insurance excess liability deposit secured by credit or bank card only.
The hirer is liable for the liability excess for each & every insurance accident damage occurred to the car.
Please note in common with most car rental policies there are exceptions to cover,
the hirer is also responsible for other loss or damage sustained to the vehicle which includes:
windscreen or glass, mirrors, CD tuners, aerials, wheels and tyres, puctures, wheel trims,
interior or exterior trims, accessories, lost coded car keys and replacement cost, towing charges,
underside floor damage, interior damage or neglect is charged at full cost.
Please note.
Auto parts damaged & replaced prior to car return,must be original manufacturer factory fitted parts only.
RESERVATIONS.
Reservations will only be confirmed when supported with your credit or bank card details, your card is NOT charged,
until we confirm your rental car reservation, only then is a hire cost charged to your card via a fully secure GPRS system.
Please also understand that in sending the Reservation Form, the payment charged to your credit or bank card,
is only refunded as per our cancellation policy listed below.
Rentals are charged from the dates reserved, no reimbursement is made for flight delays etc.
Be assured that we will be holding your reserved car. The £175.00 Pounds insurance excess deposit is payable on car delivery.
VERY IMPORTANT.
You declare that the information entered on the Reservation Form is, to the best of your knowledge and belief,
correct in every detail, and this declaration together with the rental agreement, form the basis of the contract of insurance.
We remind you of the need to disclose any facts, which the insurance company would take into account,
in the assessment and acceptance of this form, failure to disclose all relevant facts may invalidate this insurance,
or may result in the policy not operating fully.
To make a false statement or withhold any information to obtain a certificate of insurance cover,
is an offence under the United Kingdom Road Traffic Acts,
OUR CANCELLATION POLICY.
In the event of cancellation, payment of reservation deposits are NOT FULLY REFUNDABLE.
Pay online means you make a payment for the rental car immediately we confirm your reservation.
If you cancel your booking, any refund will be subject to the following :-
A 7 day cancellation period is permitted, if you cancel your reservation within 7 days of placing the booking,
Gatwick Hiredrive will issue a full refund to your card account of all the prepaid amount.
However your cancellation rights are waived where the effective date of hire is within 7 days of the booking,
in this instance the payment is non refundable.
If you cancel your reservation more than 7 days from the date of making the booking,
an administration charge of £50 GB Pounds will be applied to your cancellation refund.
50% of the rental reservation period is charged to your cancellation refund,
if cancelled within the last 14 days prior to arrival.
75% of the rental reservation period is charged to your cancellation refund,
if cancelled within the last 10 days prior to arrival.
100% of the rental reservation period is charged and no refund will be issued,
if cancelled within the last 7 days prior to arrival.
The cancellation policy applies if you fail take delivery of the car,
or fail to turn up for the reserved car or cancel the reservation for any reason,
or are unable to present a valid drivers licence. (Be assured that we will be holding your reserved car).
Any reservation cancellation must be made in writing and sent directly to our listed email or postal address.
Please note that no refunds will be made for vehicles on hire and returned early.
CHILDSEATS.
The law in the UK concerning children travelling in a motor vehicle,
is that all must be seated in a suitable size child restraint.
Official guidelines effective 2006,requires children up to age 12 to use a booster seat,
but only if they stand less than 135cm tall.
WE RENT,
Rear facing Graco infant seat, suitable for infant up to 10kgs.
Forward facing Britax Freeway Child seat, suitable weight 9kgs to 18kgs.
Forward facing Little Shield Traveller Junior seat, suitable weight 15kgs to 36kgs.
Forward facing Graco Junior booster cushion, suitable weight 15kgs to 36kgs.
To ensure availability, please book with car reservation, we usually request you to fit the car seat.
HIRE COST:
Infant seat,Child seat or Junior seat cost only £14.00 GB Pounds per hire period.
Junior booster cushion are only £7.00 GB Pounds per hire period.
(Photographs of all seat types available)
 NO OFF ROAD DRIVING IS PERMITTED.
All cars are thoroughly checked and valeted prior to rental,
if a car is returned in a very dirty interior or exterior condition,
an additional cleaning charge of £45.00 will be levied.
NO SMOKING UK HEALTH & SAFETY LAW.
It is now an offence to smoke or knowingly permit persons smoking in rental cars,
drivers can now be issued with £50 GB Pounds fine penalties from the lawful authorities.
We operate a NO SMOKING AND NO PETS policy in all our vehicles.
PLEASE DO NOT SMOKE OR ALLOW PETS IN OUR CARS.
Car renters will be charged a £45.00 pounds full interior valet surcharge,
if the vehicle is returned with the interior in a unrentable smoky or pet soiled condition.
Excessive staining or internal damage will be charged for at the supplier’s rates.
Towing: No driver is permitted to use the vehicle for towing.
ACCIDENT OR BREAKDOWN.
Our modern late model cars are in excellent condition,serviced and maintained to the highest standard.
Should you have an unfortunate problem,all have Royal Automobile Club(RAC)24hr breakdown cover.
Please note:
Where R.A.C.Fleet Breakdown cover is used,a charge is made for Driver Error,ie.Lost coded car keys,
Run out of fuel, Leaving lights on(flat battery), Damaged or Punctured tyres, Wheel change.
(The minimum driver error RAC call out charge for the above list is £100.00 GBP Sterling).
In any occurrence of accident or breakdown, where the car was no longer roadworthy or repairable,
our liability will be limited to refund of hire charges only.
PAYMENT OF PARKING,SPEEDING OR LONDON CONGESTION CHARGE FINES.
The car hirer/driver is liable for all speeding and parking fines incurred during the hire period,
the person named on the hire agreement is required to inform Gatwick Hiredrive upon return of the car,
of any fines,penalties or parking tickets issued whilst the car was being used by the renter.
We reserve the right to settle directly with the lawful issuing authority,
all parking fines or London Congestion Charge infringements issued during your rental period.
The fine will be CHARGED to your credit card, plus an administration charge of £10.00 pounds sterling.
This will save customers a substantial amount of money, because,if we follow the standard route,
by the time it reaches the hirer/driver responsible for the infringement fine,
in most cases,the Enforcement Notice Fine will have doubled within 14 days.
Anyone who intends to challenge a motoring offence through the normal channels,
should inform us immediately upon your receipt of any such notice,
thereafter we will not settle any Enforcement Notice on your behalf.
LONDON CONGESTION CHARGES.
When travelling into Central London you will be liable for a London conjestion charge of £10 per day.
The responsibility for purchasing permits for Central London travel is on the individual driver,
who is liable for pay parking or congestion charges and any penalties or admin charges if applicable.
View London Congestion-Charge Information Website Here.
YOUR MOTORING RESPONSIBILITIES.
In the event that the hirer/driver has driven and behaved recklessly or negligently causing wilful damage,
or driving without due care and attention or dangerous driving or under the influence of drugs or alcohol,
Gatwick Hiredrive will not be held responsible for any such person or persons,
the client will indemnify GATWICK HIREDRIVE against all this in respect of all claims.
The hirer is liable for loss of hire charges if damage is caused as a result of any motoring offences,
in this event the renter may be liable for the full costs.
Accidents resulting in the hirer/driver being charged by the police or convicted of any of the above,
may not be directly be covered by the insurance liability detailed,
the hirer is then liable for all charges and costs for any damage or theft howsoever caused.
THE RIGHT IS RESERVED TO ALTER OUR TARIFF WITHOUT NOTICE.
Gatwick Hiredrive reserve the right to change vehicle rates without notice,
and to refuse rental without giving a disclosing reason.
Every effort is made to supply the vehicle booked,we reserve the right to supply an alternative.
We will endeavour to provide your exact choice car or vehicle group required,
however at busy times or for reasons beyond our control,
it may be necessay to provide a similar or alternative vehicle or car group.i.e.your 2nd choice car.
All hires are subject to the standard terms and conditions appearing
on the hire Agreement and supplemented herein.
Proprietors: R.J.Gladman, S.J.Gladman.
Trading as,HIREDRIVE SERVICES.(Gatwick Hiredrive)
WEBSITE TERMS OF USE.
Although Gatwick Hiredrive has made reasonable endeavors to ensure,
that information contained on this site is correct,
it is possible the information may be incomplete,contain errors or be out of date.
You should verify any information obtained from this site before acting upon it.
This site may also contain links to third party sites,
these sites are beyond the control of Gatwick Hiredrive,
and therefore accepts no responsibility for their content.
All other warranties, terms and conditions, whether express or implied,
statutory or otherwise relating to information and material on this site,
or sites accessed through this site are excluded to the extent permitted by law.
Gatwick Hiredrive accepts no liability for direct,
indirect or consequential loss or damage of any kind,
arising from any use of the information, and material,
contained on this site or any site you may access through this site.
The above exclusions and limitations apply only to the extent permitted by applicable law.
This site is created and controlled by Gatwick Hiredrive in England,
the laws of England shall apply to these terms of use.
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