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CAR RENTAL TERMS & CONDITIONS INFORMATION BROCHURE.
PLEASE READ ALL OUR CAR RENTAL TERMS & CONDITIONS.
OUR POSTAL ADDRESS.
Hiredrive Services. 12 Javelin Court. Pound Hill, Crawley.
West Sussex, RH10 3RW. United Kingdom.
Telephone:+44(0)1293 887744 Fax:+44(0)1293 881588
Email: hire.drive@blueyonder.co.uk
Webpage: www.gatwickhiredrive.com
Rates are inclusive of:
Comprehensive Insurance,(subject to a deductible excess liability),
all applicable taxes, Unlimited Mileage, 24 hour R.A.C.Breakdown Cover.(Royal Automobile Club).
Our car hire rates are all inclusive "Drive Away" prices.
DAILY AND WEEKLY RENTAL RATES (MINIMUM THREE DAYS RENTAL)
PRICES CHARGED PER DAY.
View our rental rates web pages, all rates are in UK £ pounds sterling.
Daily rate minimum charge 3 days. Weekly rate minimum charge 7 days.One day rental period = 24 hours.
" LOOK AT OUR WEEKLY RENTAL RATES HERE "
" VIEW OUR DAILY RENTAL RATES HERE "
WE HAVE THE FOLLOWING VEHICLES IN OUR RENTAL FLEET, ALL ARE LIFTBACK CARS, AND HAVE FITTED AS STANDARD, CD TUNER, CENTRAL LOCKING, POWER STEERING.
Group A. Vauxhall Corsa Life 1.0i twin-port 3 door
Group B. Peugeot 206 1.4LXi Automatic 5 door
Group C. Vauxhall Astra 1.6i Club 5 door
Group D. Ford Focus 1.6LXi Automatic 5 door
Group E. Renault Laguna 2.0i Automatic 5 door
EXTRA COST FOR FUEL.
On delivery, car fuel tanks will contain about a couple of gallons of petrol,
please return the car with about the same amount for the next customer,
no reimbursement is paid for any more petrol left in the fuel tank on return.
There are Gatwick BP petrol stations based 50 yards from both North and South Terminals.
ALL CARS USE UNLEADED PETROL ONLY.
PAYMENT.
ONLY VISA,DELTA,MASTERCARD CREDIT CARDS ARE ACCEPTED.
Payment can be made by bank card,credit card,travellers cheques,
cash or personal cheque,(to the value of a cheque guarantee card).
The insurance excess deposit must be secured by a Visa or MasterCard credit card only.
UK BANK DEBIT CARDS.
If your debit charge card has embossed printed card numbers to use on a paper voucher machine,
with a Visa or MasterCard symbol,then your debit card can be used to charge your UK bank account.
WHAT`S INCLUDED IN OUR RATES ?: COMPREHENSIVE INSURANCE COVER, UNLIMITED MILEAGE, 24HR RAC COVER AND ALL TAX FEES.
Our car hire policy for Gatwick Hiredrive is "all-inclusive".
Please be aware that some companies charge airport or premium location surcharges,
collision damage waiver, vehicle registration, insurance tax and road fund tax,
we think these charges are unnecessary and it is NOT our policy to charge them.
Our car hire rates are all inclusive "Drive Away" prices.
ALL RENTALS ARE FROM GATWICK AIRPORT,AND MUST BE RETURNED TO GATWICK AIRPORT AREA.
We do not collect cars from any other area or airport,
our car delivery and collection service is only available from Gatwick Airport,Crawley or Horley area,
all cars must be returned to the Gatwick Airport area only.
Any vehicle left at any other area is passed to a Car Collection Company.
(Minimum Collection Charge £250.00 pounds sterling)
RENTAL VEHICLES ARE INSURED FOR U.K. MAINLAND ONLY. NO VEHICLE MAY BE TAKEN OUT OF MAINLAND UNITED KINGDOM.
Our cars are for rentals within England, Scotland and Wales only.
Please note, our vehicles are not available for hire use in Continental Europe or Ireland.
ADDITIONAL DRIVER INSURANCE COVER CHARGE,
£2.50 pounds sterling per day, maximum charge £52.50 pounds sterling.
VERY IMPORTANT.
Drivers, before you leave, always make sure you have your valid driving licence with you, we are not permitted by our insurance company to accept photocopies,or out of date licences.
IT MUST BE THE REAL THING.
FREE DELIVERY AND COLLECTION DURING OFFICE HOURS.
OUR OFFICE HOURS ARE, 07.00am until 7.00pm (19.00hours) Open 7 days a week.
We charge an out of hours surcharge of £35.00 pounds,
for delivery or collection outside office hours,until 10.00pm (22.00 hours).
After 10.00pm (22.00 hours) we are closed until 07.00am the next day.
" WE DELIVER "
Free delivery and collection of your rental car direct to you at London Gatwick Airport,
we meet you from your flight in the arrival hall at either Gatwick north or south terminals,
with your rental car waiting in the adjacent Gatwick car park.
Car rental with no shuttle bus transfer, just get into your hire car and drive.
" WE COLLECT "
Our meeting point on your return is the Gatwick north or south terminal BP petrol stations,
with easy access to your flight/rail/coach departure terminal check-in.
To telephone us on your return to Gatwick Airport dial: 01293 887744
PLEASE NOTE.
Gatwick Airport car park fees are now nearly £4.00 pounds per hour,to keep costs to a minimum, we will deliver your car to your Gatwick Terminal 30 minutes after your flight has landed, to enable you to depart the car park within 30 minutes. (subject to Gatwick baggage reclaim delays)
It takes about 45 minutes to clear Gatwick Customs & baggage hall,before entering the main arrivals hall.
All Gatwick car parking fees are payable by the hirer, Parking charges are - 1/2 hour = £2.20 GB Pounds, 1 hour = £3.80 GB Pounds.Vehicles left at Gatwick Airport are by arrangement only.
FLIGHT DELAYS.
Don't worry, we monitor all incoming flight arrivals via the internet,
(scheduled or confirmed) and will be aware of any delay.
We will have information on the progress of your flight into Gatwick Airport,
and will meet you as planned at your incoming terminal.
CHILDSEATS.
The law in the United Kingdom concerning children travelling in a motor vehicle, is that all children must be seated in a suitable size child restraint.
We rent forward facing Britax Recliner child seats,suitable for children 20lbs to 40lbs,
Child seats cost only £17.50 Pounds per hire period.
Junior booster cushion seats are only £7.00 Pounds per hire period.
Official guidelines,
which came into effect Sept 2006, require youngsters up to the age of 12 to use a booster seat, but only if they stand less than 135cm tall.
AUTO INSURANCE COVER.
All vehicles have comprehensive insurance covered by LLOYDS HIGHWAY MOTOR POLICIES.
The comprehensive insurance includes public liability,
and unlimited indemnity in respect of death of/or bodily injury to passengers.
The Comprehensive Vehicle Cover also includes:-
1.Loss or Damage to our vehicle or another vehicle you may hit.
2.Theft and Fire of the vehicle or other property damaged by fire caused by our vehicle.
3.Unlimited Third Party Injury and Passenger Liability cover,
including other persons you may injury using our vehicle.
4.Third Party property damage up to £5m sterling, any other vehicle or property you hit and damage.
5.Legal Liability of Passengers.
6.Pleasure and Business Use by Hirer.
The above is all part of our comprehensive insurance coverage.
Please note, that in the event of an accident, no UK insurance company covers injury to drivers.
If an injury is caused to the driver by another vehicle hitting you,
then our vehicle driver could make a claim from the other persons insurance company.
PLEASE NOTE.
All vehicles are insured for the appropriate maximum number of seat belted passengers,
please ensure the choosen vehicle seating is suitable for your party size.
STANDARD INSURANCE COVER FOR DRIVERS 25 TO 70 YEARS.
There are no Collision Damage Waiver or Hidden Extra Charges.
The Comprehensive Liability Insurance and car theft protection is subject to a maximum loss or damage,
non waiver Insurance Excess Liability (deductible deposit) of £250.00 GB pounds sterling for all car groups.
All liability deposits are fully refundable at rental end, provided the vehicle is returned undamaged.
Please note: We are not party to any of the credit card companies insurance liability agreements.
In case of theft, insurance cover is not provided for luggage or personal contents left in the vehicle.
INSURANCE COVER FOR DRIVERS OVER 70 YEARS.
For drivers age 71 years and over, cover is subject to our insurance company underwriter approval.
They generally increase the excess liability deposit(deductible).
i.e.
For drivers age 71, the excess liability deposit will be an extra £50.00 GB Pounds.
For drivers age 75, the excess liability deposit will be an extra £250.00 GB Pounds.
All drivers are eligible to drive any of our rental vehicles until their 76th birth date.
SENIOR CITIZENS please go ahead and send us your car rental reservation form for insurance approval.
Light damage to our vehicle.
The estimated amount of any vehicle damage costs are fairly accessed on your return to Gatwick Airport,
this amount will be deducted from your excess liability deposit,
the residual balance due to you, will be immediately refunded to your credit card account.
INSURANCE IDENTIFICATION.
At the time of hire additional identification will be required other than a drivers licence.
For overseas residents,this must be a valid passport and credit card.
Driving licenses, Passports and Credit Cards must be viewed and validated before hire commences.
Photocopies or faxed driving licenses are not acceptable for insurance cover under any circumstances.
Endorsed licences will be considered individually.
Only persons insurance approved at the start of the rental period are permitted to drive the vehicle.
Additional Driver Charge: £2.50 pounds per day, Maximum charge £52.50 pounds.
DRIVING LICENCES ACCEPTED.
The following driving licences are all acceptable in the U.K.
Canadian / U.S.A. / South African / Australian / N.Zealand / European licenses.
All other licenses issued in a language other than English,
must be accompanied by an International Drivers Permit.
THE FOLLOWING OCCUPATIONS ARE NOT ACCEPTABLE FOR DRIVER INSURANCE COVER.
Persons involved in or connected with:-
entertainment professions, musical groups and their embers, theatre, film, television, professional sport,
horse or greyhound racing, gambling, market traders, general dealers, scrap merchants, hawkers.
Hire Restrictions. Driving License Endorsements. Whilst we are able to hire to customers with some endorsements on their license,
there are certain endorsements, which, for insurance reasons restrict our ability to supply a vehicle. We can supply to customers with up to 6 points for speeding and also some road traffic offences. We cannot supply to anyone with a DR, IN or BA code issued within the last five years, also if you have a DD or CD code or any other offence code you are unsure about, please contact us for clarification. Driving Experience. All hirers must have held a full driving licence for 2 years or more. We cannot supply to anyone with a provisional licence, or who has held a licence for less than 2 years. Travel outside of the United Kingdom We do not offer cover for customers to take vehicles outside of Mainland Britain, all our vehicle rentals are for use in the United Kingdom only.
Only the customer,or other persons approved by HIREDRIVE SERVICES,
at the commencement of rental are permitted to drive the vehicle.
UK LICENCE HOLDERS PLEASE NOTE:
Drivers who have the new UK two part photographic drivers licence.
If you have a modern two part UK licence,
you must bring along your original paper licence as well as the photocard.
Only both parts of this licence will be an acceptable licence to drive our vehicles.
Failure to present both parts is not accepteable by our insurance company as a complete valid licence,
and will be refused consideration as a driver.
RENTAL HIRE.
On commencement of hire we require, full payment of hire charges,
and the deductible insurance excess liability deposit secured by credit card only.
The hirer is liable for the liability excess for each,
and every insurance accident bodywork damage occurred to the vehicle.
The hirer is also responsible for other loss or damage sustained to the vehicle.
Other damage includes: Windscreen or glass, mirrors, CD tuners, aerials, wheels and tyres,
wheel trims, interior or exterior trims, accessories, lost coded car keys, under floor damage.
Interior damage or neglect is charged for at full cost.
Vehicle parts damaged and replaced prior to rental car return, must be the original makers named manufacturer factory fitted parts only.
RESERVATIONS.
Reservations will be confirmed upon receipt of a,
non-refundable booking deposit of £50 pounds sterling.
Telephone,email or facsimile reservations will only be confirmed,
when supported with credit card details.
Rentals are charged from the dates reserved.
No reimbursement is made for flight delays etc.
(Be assured that we will be holding your car.)
In sending the Reservation Form,
you understand that on our comfirmation of the reservation,
a non-refundable booking deposit of £50.00 pounds sterling,
will be charged to your credit card in the event,
that you cancel your reservation,or
fail take delivery of the vehicle for any reason.
You also understand that full payment of all rental charges,
will be charged to your credit card as per the cancellation policy.
You declare that the information entered on the Reservation Form is,
to the best of your knowledge and belief correct in every detail,
and this declaration together with the rental agreement,
form the basis of the contract of insurance.
VERY IMPORTANT.
We reminded you of the need to disclose any facts,
which the insurance company would take into account,
in the assessment and acceptance of this form.
Failure to disclose all relevant facts may invalidate this insurance,
or may result in the policy not operating fully.
It is an offence under the United Kingdom Road Traffic Acts,
to make a false statement or withhold any information,
to obtain a certificate of insurance cover.
CANCELLATION POLICY.
In the event of Cancellation,
Payment or Reservation Deposits are NOT REFUNDABLE.
The cancellation policy is:-
50% of the rental reservation period is charged,
if cancelled within the last 7 days prior to arrival.
75% of the rental reservation period is charged,
if cancelled within the last 5 days prior to arrival.
100% of the rental reservation period is charged,
if cancelled within the last 3 days prior to arrival.
The policy also applies if you fail take delivery of the reserved vehicle for any reason,or fail to turn up,or are unable to present a valid drivers licence.
(Be assured that we will be holding your reserved car.)
Any reservation cancellation must be made in writing,
sent directly to our listed email,fax or postal address,
within seven working days from the date of making your original reservation.
Please note that no refunds will be made for vehicles on hire and returned early.
PAYMENT OF PARKING,SPEEDING OR LONDON CONGESTION CHARGE FINES.
The hirer/driver of the car is liable for all speeding and parking fines incurred during the hire period.
The person named on the rental agreement is required to inform Gatwick Hiredrive upon return of the car,
of any fines or parking tickets issued whilst the car was being used by the renter.
The car driver is liable for any daily London congestion charges incurred during the period of hire.
The driver is also liable for any additional fines or penalty charge notices received,
for failing to pay parking or congestion charges during the hire period.
We reserve the right to settle directly with the lawful issuing authority,
all parking fines or London Congestion Charge infringements issued during your rental period.
The fine will be CHARGED to your credit card, plus an administration charge of £10.00 pounds sterling.
This will actually save customers a substantial amount of money,because,if we follow the standard route,
by time it reaches the hirer/driver responsible for the infringement fine,
in most cases,the Enforcement Notice Fine will have doubled within 14 days.
Anyone who intends to challenge a motoring offence through the normal channels,
should inform us immediately upon your receipt of any such notice,
thereafter we will not settle any Enforcement Notice on your behalf.
LONDON CONGESTION CHARGES.
When travelling into Central London you will be liable for the London conjestion charge of £8 per day.
The responsibility for purchasing permits for Central London travel is on the individual driver,
who is liable for any penalties and an admin charges if applicable.
London Congestion Charge. Congestion-Charge Information Website.
NO OFF ROAD DRIVING IS PERMITTED.
All cars are thoroughly checked and valeted prior to rental,
if a car is returned in a very dirty interior or exterior condition,
an additional cleaning charge of £45.00 will be levied.
UK HEALTH & SAFETY LAW. It is now an offence to smoke or knowingly permit smoking in our cars,
we operate a NO SMOKING AND NO PETS policy in all our vehicles.
PLEASE DO NOT SMOKE IN OUR CARS.
Smokers will be charged a £45.00 pounds full interior valet surcharge,
if the vehicle is returned with the interior in a smoky or pet soiled condition.
Towing: No driver is permitted to use the vehicle for towing.
ACCIDENT OR BREAKDOWN.
All vehicles are covered by R.A.C. 24 Hour Fleet Breakdown Cover.
Please note.R.A.C.Fleet Breakdown cover.
A Charge is made for Driver Error.ie.Lost coded car keys,Run Out of Fuel,
Damaged or Punctured Tyres,Leaving Lights On(flat battery).
(The minimum call out charge for the above list is £85.00 pounds sterling).
In any occurrence,our liability will be limited to refund of hire charges Only.
The hirer is liable for loss of hire charges if damage is caused as a
result of the following motoring offences.
1. dangerous or careless driving offences.
2. driving whilst under the influence of alcohol drink or drugs.
ALCOHOL DRINK & DRUGS.
GATWICK HIREDRIVE,
will not be held responsible for any individual driving under the influence of alcohol or drugs,
causing wilful damage,road driving without due care and attention or dangerous driving.
The client will indemnify GATWICK HIREDRIVE against this in respect of all claims.
Accidents resulting in the Hirer being convicted or charged by the police,
whilst under the influence of alcohol drink or drugs,
will not be directly covered by the insurance liability detailed above,
the hirer is liable for all charges for any damage caused,
an Insurance Excess Liability of £500 pounds sterling,
will apply and is the minimum charge in this event, for any damage or theft howsoever caused.
EXTRA RENTAL.
Rental is calculated on a 24 hour basis.
Rental beyond the originally agreed date and time must be by arrangement.
Extra hire will be charged at £10.00 pounds per hour,any extension over 3 hours,
an extra day hire is charged at pro rata.
Whilst every effort is made to supply the vehicle booked,we reserve the right to supply an alternative.
We will endeavour to provide your exact choice car or vehicle group required,
however at busy times or for reasons beyond our control,
it may be necessay to provide a similar or alternative vehicle or car group. i.e. your 2nd choice car.
Gatwick Hiredrive reserve the right to change vehicle rates without notice,
and to refuse rental without giving a disclosing reason.
All hires are subject to the standard terms and conditions appearing
on the hire Agreement and supplemented herein.
THE RIGHT IS RESERVED TO ALTER OUR TARIFF WITHOUT NOTICE.
Proprietors: R.J.Gladman,S.J.Gladman.
Trading as,HIREDRIVE SERVICES.(Gatwick Hired)
WEBSITE TERMS OF USE.
Although Gatwick Hiredrive has made reasonable endeavors to ensure,
that information contained on this site is correct,
it is possible the information may be incomplete,contain errors or be out of date.
You should verify any information obtained from this site before acting upon it.
This site may also contain links to third party sites,
these sites are beyond the control of Gatwick Hiredrive. Gatwick Hiredrive accepts no responsibility for their content.
All other warranties, terms and conditions, whether express or implied,
statutory or otherwise relating to information and material on this site,
or sites accessed through this site are excluded to the extent permitted by law.
Gatwick Hiredrive accepts no liability for direct,
indirect or consequential loss or damage of any kind,
arising from any use of the information, and material,
contained on this site or any site you may access through this site.
The above exclusions and limitations apply only to the extent permitted by applicable law.
This site is created and controlled by Gatwick Hiredrive in England.
The laws of England shall apply to these terms of use.
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